Question 1

What is the difference between Automation and Embedded modes?

Accepted Answer

Automation is for internal business process automation - ideal for teams looking to streamline operations and integrate tools. Embedded is built for companies who want to offer automation directly to their users, with features like a white-labeled portal, user dashboards, authentication, and branding.

Question 2

Can I use both Automation and Embedded modes?

Accepted Answer

Yes, you can use both modes at the same time. Each mode is billed separately based on its own pricing and usage.

Question 3

Is there a free trial available?

Accepted Answer

Yes, all Starter plans come with a free trial so you can explore ByteChef's features without needing a credit card.

Question 4

Do you offer refunds?

Accepted Answer

We do not offer refunds for the current active subscription period. You can cancel at any time and your plan will remain active until the end of your billing cycle.

Question 5

Is there an open-source version of ByteChef?

Accepted Answer

Yes! ByteChef offers an open-source edition available on GitHub. It's great for teams that want full control or prefer to self-host.

Question 6

What happens if I exceed the monthly task or user limits?

Accepted Answer

For Automation plans, you'll be charged for extra tasks beyond your quota. For Embedded plans, additional charges apply for connected users beyond your plan's allowance.

Question 7

Do you support self-hosting?

Accepted Answer

Yes, in two ways. The open-source edition is self-hostable by anyone under Apache 2.0, without a licence and without support. The Enterprise plan adds supported self-hosting, with full deployment flexibility, external storage, secret management and custom scaling options.

Question 8

What kind of support is included?

Accepted Answer

Starter plans include community support, Growth plans include email support, and Enterprise plans offer priority support, SLAs, and optional Slack integration.

Question 9

Does ByteChef have vendor lock-in?

Accepted Answer

No, ByteChef has absolutely no vendor lock-in. You own your data completely, and you can export your workflows and data at any time. Our open-source approach ensures you maintain full control and ownership.

Question 10

Who owns the data in ByteChef?

Accepted Answer

You own 100% of your data in ByteChef. We believe in full data ownership - your workflows, configurations, and all data remain yours. You can export everything at any time, and with our open-source model, you have complete transparency and control.

Question 11

Are there hidden costs with ByteChef?

Accepted Answer

No, ByteChef has transparent pricing with no hidden costs. Our pricing is clearly displayed on our website, and you only pay for what you use. There are no surprise fees, no hidden charges, and no long-term commitments required.

Question 12

How does ByteChef reduce operational costs?

Accepted Answer

ByteChef helps reduce operational costs by automating repetitive tasks and manual processes. By eliminating manual work, you can scale operations without hiring additional staff, reduce human error, and streamline business operations - all while maintaining full data ownership and avoiding vendor lock-in.

Question 13

Is ByteChef suitable for small businesses?

Accepted Answer

Yes, ByteChef is perfect for small to medium businesses (10-100 employees). Our platform is designed for SMBs that use multiple SaaS applications and need automation to streamline operations, reduce costs, and scale without increasing manual workload.

Question 14

Can ByteChef handle complex, multi-step workflows?

Accepted Answer

Yes, ByteChef excels at handling complex, multi-step workflows. Our platform is built to orchestrate sophisticated business processes with multiple steps, conditional logic, and integrations across various applications - all while maintaining transparency and full data ownership.

Question 15

Does ByteChef work with multiple SaaS applications?

Accepted Answer

Yes, ByteChef works seamlessly with multiple SaaS applications. Our platform is ideal for businesses using 5+ SaaS apps, allowing you to connect and integrate them all in one place with no vendor lock-in.

Question 16

Can I embed ByteChef in my product?

Accepted Answer

Yes, you can embed ByteChef directly into your products. Our embedded automation platform offers white-label capabilities, allowing you to provide automation features to your users with full customization and branding options.

Question 17

What are AI agents and how does ByteChef use them?

Accepted Answer

AI agents are intelligent automation systems that can understand, make decisions, and take actions. ByteChef uses AI agents to power multi-step workflows, allowing you to build sophisticated automation that can handle complex business processes with intelligence and adaptability.

Question 18

Can I build multi-step AI agents with ByteChef?

Accepted Answer

Yes, ByteChef specializes in building multi-step AI agents. You can create complex AI agent workflows that handle multiple steps, make decisions, and execute sophisticated business processes - all with full data ownership and no vendor lock-in.

Question 19

Do AI agents in ByteChef have vendor lock-in?

Accepted Answer

No, AI agents in ByteChef have no vendor lock-in. You maintain full control over your AI agent workflows, configurations, and data. Everything is yours, and you can export or migrate your AI agents at any time.

Usage & Limits	Starter	Growth	Enterprise
Tasks	5000 /month	5000 /month	Custom
Workspaces	1	3	Unlimited
Projects	Unlimited	Unlimited	Unlimited
Internal users	1	Unlimited	Unlimited
Workflows	Unlimited	Unlimited	Unlimited

Core platform	Starter	Growth	Enterprise
UI editor
Workflow history
Standard components
AI components
Script component
Workflow templates
Automatic retries
AI copilotCOMING SOON

Collaboration & Support	Starter	Growth	Enterprise
Log retention	7-days	30-days	Custom
Community support
Advanced alerts
Environments
API accessCOMING SOON
Role-based access controlCOMING SOON
Email support

Enterprise Capabilities	Starter	Growth	Enterprise
Self-hosting
External storage in S3COMING SOON
External secret store integrationCOMING SOON
Environments
Version controlCOMING SOON
Scaling options
API platformCOMING SOON
Custom templatesCOMING SOON
Custom componentsCOMING SOON
Audit logsCOMING SOON
Log streaming
Single sign-onCOMING SOON
Slack support
SLA
Invoice billing

Usage & Limits	Starter	Growth	Enterprise
Connected users	10	Custom	Custom
Tasks	5000 /month	5000 /month	Custom
Integrations	Unlimited	Unlimited	Unlimited
Internal users	1 user	Unlimited	Unlimited
Workflows	Unlimited	Unlimited	Unlimited

Choose a pricing plan that suits you

STARTER

GROWTH

ENTERPRISE

Open source by design

Compare plans in detail

Automation plans feature comparison

Embedded plans feature comparison

Frequently asked questions